Process
Exceptional Services
IM&G TAKES Pride IN OUR
PERSONALIZED SERVICE
Our number one priority is you. We’re not happy until you are delighted with your finished product. We not only take pride in our quality craftsmanship and state-of-the art technology—we take pride in our strong working relationship with you. It’s our high-level of communication and caring that makes us the best resource for superior installations.
Find even more information on our BLOG.
LASER MEASURING
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Laser Measuring means precision.
Capturing the data and measurements with a laser provides meticulous results. This state-of-the-art technology ensures that each and every cut is precision accurate—every time.
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Laser Measuring removes guesswork and gives us full control.
While the laser sends information to the computer, our technician can add information— including specifics about backsplashes, specialty cuts, or cutouts for sinks and faucets.
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Laser Measuring is fast and efficient.
While manually designing and building a template could take a significant amount of time, laser templating is far more efficient. Not only is the process accurate, it saves time and money.
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Laser Measuring improves accuracy of cutting.
Precise measurements mean precise cutting. Precision laser measuring captures the specific shape of your design—which ensures a perfect fit every time.
Our Process: Expertise, Detail, and Care Every Step of the Way
At Italian Marble & Granite (IM&G), we’re committed to making your dream space a reality. From initial consultation to flawless installation, our process is designed to ensure a smooth, enjoyable experience with precision results.
Here’s How We Create Quality Countertops and Stone Surfaces
At Italian Marble & Granite, we’ve perfected our approach to ensure every project is as unique as the clients we serve. Here’s what you can expect when you work with us:
1. Starting with You: Personalized Service
Every project begins with a conversation. Whether you’re planning a kitchen remodel, a bathroom upgrade, or a stunning commercial space, we take the time to understand your style, needs, and budget. Your goals guide every decision we make together.
We believe that communication is key. That’s why we keep you informed and involved throughout the entire process. From choosing the perfect stone to seeing the final installation, you can count on us to make the journey simple and stress-free.
2. Precision Measurements with Laser Technology
When it comes to creating a perfect fit, accuracy matters. That’s why we use advanced laser measuring technology for all our projects.
Here’s what makes laser measuring so effective:
- Unmatched Precision: Every measurement is captured with pinpoint accuracy, ensuring your stone is cut to fit your space flawlessly.
- Custom Adjustments: Our technicians can include details like sink cutouts, backsplashes, and specialty edges right in the design phase.
- Efficiency: Laser measurements eliminate the need for manual templates, saving time while delivering highly accurate results.
- Perfect Fit: With every angle and curve accounted for, your stone surface fits seamlessly into your space.
3. Choosing Your Stone: Visit Our Showroom
Next, it’s time to find the perfect material. Visit our showroom in Clarence Center, NY, to browse the largest selection of natural stone and quartz in Western New York.
Every three weeks, we receive new shipments of marble, granite, quartzite, and other luxury stones from around the world. This ensures you’ll always have access to the latest trends and the finest materials for your project.
Our knowledgeable team is here to answer your questions, explain the unique qualities of each stone, and help you make a confident choice.
4. Precision Stone Fabrication
Once your stone is selected, our skilled craftspeople and advanced technology take over. Using precision equipment, we cut, polish, and shape your stone to your exact specifications.
Our fabrication process includes:
- Cutting and Polishing: Each piece is crafted to highlight the natural beauty of the stone.
- Custom Details: We can add decorative elements like edge profiles, inlays, and specialty cuts.
- Digital Modeling: Using CAD (computer-aided design) software, we create a detailed digital model of your project to ensure everything is perfect before the work begins.
5. Seamless Installation
The final step is bringing your vision to life. Our professional installation team handles your stone with the utmost care, ensuring it’s securely and beautifully installed in your space.
From countertops and backsplashes to custom commercial applications, our focus is always on quality, precision, and exceeding your expectations.
COMMERCIAL
APPLICATIONS
At Italian Marble & Granite (IM&G), we understand that your business space speaks volumes about your brand. Since 1986, we’ve partnered with businesses across the nation to bring sophistication and quality to their spaces. Our expertise spans a variety of industries, including:
- Restaurants & Bars: Add a touch of luxury with elegant countertops, bar tops, and custom installations that elevate your dining experience.
- Corporate Spaces: Create professional, impactful environments with custom conference tables, office accents, and reception areas.
- Retail & Showrooms: Highlight your products with stunning stone surfaces that enhance your display and brand aesthetic.
Our commercial projects have taken us from coast to coast, delivering results that showcase both style and function. Some of our notable work includes:
- A 50-foot boardroom table for Bausch & Lomb
- Custom conference tables for ASCAP and Bank of America
- Stone installations for World Trade Center offices
- High-end designs for luxury restaurants and bars across San Francisco and New York City
Find even more information on our BLOG.
Our Promise
to You
At IM&G, we take pride in every detail of our process. From using advanced technology like laser measuring and CAD modeling to providing personalized service and clear communication, we’re here to ensure your project is not only seamless but truly exceptional.